The work
Real engagements, real numbers. Clients are anonymized; the work is not.
The orders that stopped going missing
A sales company was hand-checking orders so nothing slipped, while the automation they already had had failed 95 times in 30 days without telling anyone. I found every failure in its own run log, and replaced the step that kept failing with plain code.
One system instead of folders, email and hope
One system runs intake, evidence and the report: 22 delivered cases, and no account is tied to a person on one source alone.
The morning collection nobody does by hand
A team spent every morning collecting the same information by hand. Now it is finished before the team starts, 174 rows deep, and a person checks the finished result.
The review work that checks itself first
A market research platform's quality team was checking work by hand. Now software checks first and flags only what needs a person. Their own engineers reviewed it and merged it into their live system.
What to automate first, and what each costs
See the assessment →